Communication for Carriers, Consultants & VARs (Volume 8 Issue 10)

By Mark Stackpoole | October 30, 2020

Welcome to this edition of GTS DIRECTIONS, the monthly newsletter with updates and information for our family of over 200 VARs and referral partners, key carrier partners, and a dedicated team of in-house solution consultants. This month’s edition includes information on…

  • GTS Updates – News, Kudos, and Accolades
  • Success Story — Vonage + $100 Easy Cash for November
  • Golf Outing Recap — What a Day!
  • Product Highlight — Managed Wifi /WFH Powered by Minim


Save Dates / Event Reminder

We are looking forward to our VIP Wine Tasting event this week! Thanks to all partners for their fast replies. We will have 30 in total joining for a GTS exclusive market review as well as a wine tasting hosted by Benovia Winery.

Please block out time on your calendars for both of these informative events in November, and RSVP to [email protected] or call your Channel Sales Manager to register:


Solutions Showcase Webinar: Threat Protector (formerly Dark Web Advisors)
Join to learn about some of the most innovative and unique cybersecurity solutions in our portfolio. Find out how some of our GTS partners are leading with one product in particular to open doors to new prospects with incredible success!

When: Monday, November 9th, 2 p.m. EST

Where: ZOOM or Teams Meeting —

Call or email to register, and GTS will send you a calendar invite to lock it in.

** $250 Gift Card from Threat Protector as well as $100 Gift Card from GTS will be awarded to attendees on this call! **


Solutions Showcase Webinar: Pax8 for the WIN!

Pax8 is one of the most exciting new vendors in 2020. Not only do they fill a huge gap in our SaaS offerings, but they’ve also introduced us to enticing solutions our customers want: Microsoft 0365, Teams Voice, IBM MaaS 360, Proofpoint, Azure and much more. Find out how many GTS partners are closing some of the biggest 0365 deals in the channel!

When: Monday, November 16th, 1 p.m. EST

Where: ZOOM or Teams Meeting — Call or email to register, and GTS will send you a calendar invite to lock it in.

** AWESOME Door Prize for one lucky winner from Pax8 as well as $100 Gift Card from GTS will be awarded to attendees on this call! **


Success Story — Vonage + Easy BONUS Cash for November

Calling all sales partners! There has NEVER been a smarter time to get Vonage quoting some of your UCaaS or CCaaS opportunities. First and foremost, for all new partners that quote Vonage in November for any opportunity over 20+ seats, you instantly receive a $100 gift card from GTS. Any partner quoting an opportunity over 100 seats also allows you to receive a $100 gift card from GTS.

In addition to GTS bonus bucks, Vonage also has some awesome incentives out there. Earn up to $500 PER DEMO depending on the size and type of solution being sold. Vonage is so confident they will help you close your deals, they will pay you just to make sure they have a proper seat at the table.

Lastly, let’s close some deals! That is where you really win. Since GTS is a Vonage Preferred Partner, qualify for up to 8x in spiff income in one deal. Now, that is amazing! Check out these recent wins to generate some ideas as you talk to your clients. Good luck!



Contact Center Application
1,523,790 TCV (3-Year Agreement)
Close Date: October 10, 2020
Competitors: Genesys PureCloud, Five9, inContact, and Talkdesk
Vertical: Technology — Network & Cybersecurity Company

Customer Description: This customer provides high-performance networking & cybersecurity solutions to service providers, enterprise companies & public sector organizations. They are a global organization with over 10,000 employees headquartered in California.

Customer Need: We first engaged with the customer in late May of 2020 during their evaluation process to find a vendor to support their migration off of Genesys (on-premise system) as part of a larger project to upgrade CRMs from SAP to Salesforce Service Cloud. They also evaluated Genesys PureCloud, Five9, Talkdesk, and inContact. Knowing our strengths within Networking & Cybersecurity as well as our successful Genesys replacement projects, we felt well-positioned to compete and win this business.

Why We Won: We had countless prep calls internally with the customers team that allowed us to tailor demonstrations for IT, Business, and Telco/Network stakeholders. We also offered advanced reporting within Salesforce, Omnichannel, Einstein, and long-term flexibility to grow into the platform. Conversation Analyzer and Virtual Assistant are products of interest to them for Phase 2 and beyond. Our ability to support their global offices, specifically in India, was another key theme through the evaluation process




OPP Source: Partner Sourced
Competitors: RingCentral, 8X8, MS Teams w/Voice
Vertical: Manufacturing and Healthcare — Medical Devices

Customer Description: This is a medical device company headquartered in Georgia that develops and manufactures recognizable brands in more than 90 countries. They have over 2,000 employees worldwide.

Customer Need: The customer needed a unified communications solution that could connect all of its employees globally. Each location had a separate phone system without the ability to easily work remotely or collaborate.

The Solution: Vonage is providing 1,100 Unlimited Extensions including 100 world office extensions across 5 locations to start, including offices in Atlanta, GA, Tucson, AZ, Ft. Lauderdale, FL, Concord, CA, and Belgium, which enables their users to leverage the Vonage softphone and mobile app to easily work from anywhere. The solution also includes migrating their Vonage Australia users to the VBC US account. Future growth includes an additional 1,000+ users in other countries as well.

Why We Won: We offered an all-in-one provider of UC and CC for Salesforce, including the ability to provide services globally



Golf Outing Recap — What a Day!

The golf gods were smiling down upon us as we ran into spectacular weather for a day on the links in mid-October. Upper 60’s and sunshine ensured that everyone had fun, no matter the final score. Six groups were able to partake in the event as well as dinner. In the end, the foursome of Mark Stackpoole (GTS), Pat O’ Keefe (O’Keefe Consulting), Scott MacMartin (Advanced Voice and Data), and Tom Mcinerney (Rocket Mortgage Classic) carded the low score. Tony Evans (Evans Consulting) had a beautiful shot to win the closest to the pin award and took home a nice Bose speaker for his efforts. Thanks again for joining us, and we are already looking forward to getting back out there next year. Country Club of Detroit did an amazing job taking care of the GTS crew!

Product Highlight — Managed Wifi /WFH Powered by Minim

GTS partners know: not only do we try to offer all of the mainstream products and solutions your clients rely on, but we also make sure our portfolio has relevant, innovative solutions to help differentiate GTS (and our partners) from the crowd. That being said, we are excited to introduce MINIM to all of you. This is a product that fits in for a high number of businesses right now, and it applies to companies with 5 users or 5,000 users. Pricing is extremely competitive and rollout is extremely user-friendly and well supported by the Minim team. Do yourself a favor and reach out to GTS to get set up for a one hour overview and check out the flier on the following pages.


Minim for remote working

Support your remote employees with safe, quality WiFi

IT support needs to distribute, too
The office is exploding into the employee’s home, but the needed IT support is not. As such, employees are being left to wrestle with.


The solution

Meet Minim for Remote Workers, a WiFi system that helps employers and employees ensure quality and secure connectivity in their distributed work environments

Minim router
Custom-fit for the home and work environment size, the Minim router ensures quality and secure WiFi connectivity. Employees can connect their work devices to be comanaged by their employers.

    • Add more devices for wider coverage
    • Budget-friendly price points

Web app
Enables the business and their IT support staff to comanage employee work devices with tools to monitor, test, and secure the Minim network.

    • See device data usage over time
    • See device signal strength
    • Manage router settings
    • Check network security analysis
    • Test network speed
    • Test router-to-device speed
    • See web activities by category
    • Get auto network suggestions

Mobile app
Assists employees when working from home to optimize their Minim network performance— so they can reliably video conference and secure access systems.

    • See device data usage over time
    • See device signal strength
    • Manage and share SSID/password
    • Get security notifications
    • View website usage statistics
    • Test network speed
    • Test router-to-device speed
    • Create profiles for devices
    • Pause profiles to prioritize devices
    • Block ads, malware, adult content