Directions Communication for Carriers, Consultants& VARs (Volume 7 Issue 2)

By Mark Stackpoole | May 10, 2019


February 2019 // Volume 7 // Issue 2

Welcome to this edition of GTS DIRECTIONS, the monthly newsletter with updates and information for our family of
over 100 VARs and referral partners, key carrier partners, and dedicated team of in-house solution consultants. This
month’s edition includes information on …

  • Save the Dates — Comcast Event plus St. Patrick’s Day
  • Vendor Spotlight — Vonage Business Promos / Update
  • Product Spotlight — LED Retrofitting via Energyware

Save the Dates — Lock in these GTS Events!

Comcast Business SD-WAN + TopGolf Swing Suite @ MGM Grand Detroit

Where: MGM Grand Detroit @ 1777 3rd Avenue | Detroit, MI 48226
When: Thursday, February 28, 2019 from 4 p.m. – 7 p.m. (EST)

Only 4 spots remain for this event. Contact GTS now to register. Space is limited, so please make sure you can attend before signing up.

Event will kick-off with presentation from Comcast Business starting no later than 4:15 p.m. Presentation will be followed by networking, refreshments, and a chance to swing some clubs inside a TopGolf Swing Suite!

GTS St. Patrick’s Day Parade Viewing Party (FAMILY FRIENDLY)
Who: All GTS staff, family, and the GTS partner community
Where: GTS Office @ 1501 6th Street Detroit, MI 48226
When: Sunday, March 10, 2019 from 10:30 a.m. – 2:30 p.m.

Come celebrate and watch the infamous Corktown St. Patty’s Parade! GTS is conveniently located just 1 block south of Michigan Ave. on 6th Street. Some people stick inside while others go on to the GTS lawn. And the “adventurous” can wander down to Michigan Ave, which is sure to have some amazing sights! Parking is first come, first serve, but there will be spots available in the neighborhood nearby if our spots fill up. GTS will have complimentary food, refreshments, and games set up at the office! We hope to see you on March 10th.

Vendor Spotlight: Vonage Business Promos / Update

Vonage Business continues to expand and enhance their service “stack” as it relates to UCaaS and Hosted PBX. With one of the largest names in the industry, be sure to spend a few minutes
catching up on their latest events as well as their Q1 SPIFFS.

The latest update is the fact that Vonage has now successfully integrated their big purchase from 2018 into their available product offerings: New Voice Media, a cloud Based Contact Center that they bought for $350 million! Vonage Business will be immediately adding New Voice Media CC sales support to their Detroit office and GTS partners will have ample support to rely on. NVM is the leader in the Magic Quadrant and there will be 4 levels of CC options to look at.

Vonage has built their entire Business Suite to include UCaaS, CCaaS, CPaaS and all the integration. Vonage owns the entire “Stack,” and no other Hosted company can say that they own it all. Many competitors will look for third party support (especially with the Contact Center component). This is the addition of Messaging, Voice, Integration, Programmable Numbers and SMS Texting, and Video to any device around the world PLUS Contact Center, all on one Stacked Offering.

This arrangement allows Vonage to quickly add new products that will integrate throughout. Programmable numbers are a reality and Vonage can offer customers custom applications. For example, Vonage can link a number/DID to your calendar so when a call is received, the data can tell the caller that the user is busy until a certain time, and let them know the next available time period. The caller can pick what time is best for them and then this data is placed on the calendar. Wow!

Sales partners will be able to sit with a customer and solve business issues with all this programmable technology.

Product Spotlight — LED Retrofitting via Energyware

If you want to learn more about how to expand your offerings to include energy cost optimization with EnergyWare, let GTS know ASAP. We will be hosting an exclusive Lunch-n-Learn in our office in March. Date will be locked in soon and space will be limited. We hope to see you there! 313.371.9440

Contact sales manager Bob Chernock @ 313-371-9440 or e-mail [email protected] to let us know what additional information you would like to see communicated in future editions of DIRECTIONS.